Terms and Conditions

It's In The Bag Designs Terms & Conditions

It's In The Bag Designs is registered in Australia under ABN 63 528 005 072.
It is very important to us that our customers are happy with our products and we will always ensure to find a quick and easy solution to any problem that may arise. But in order to be clear and fair, we have put together some helpful information below.


Shipping & Handling

Orders are dispatched within 2 business days.

Australian orders
We use Australia Post Parcel Post and Express Post service, both options come with parcel tracking (a tracking number will be provided to you once your order has been dispatched). Please select your preferred shipping method at checkout.

Please note that there may be delivery delays due to COVID-19, please allow up to an additional 3 business days for VIC/NSW/SA and an additional 5 business days for QLD/WA/TAS for Parcel Post. Please select Express Post at checkout if you wish to receive your order sooner.

Parcel Post estimated delivery times:
VIC - 2 days
NSW - 3 days
QLD - 2-4 days
SA - 2-3 days
TAS - 3-4 days
WA - 4-5 days

Please note delivery may take an extra day or two if being delivered to remote addresses.

International orders
**COVID-19 UPDATE FOR INTERNATIONAL ORDERS**
We use Australia Post International Standard service for international shipping which comes with parcel tracking (a tracking number will be provided once your order has been dispatched).
Please note that Australia Post are currently experiencing significant international delivery delays due to limited flights, social distancing requirements and increased parcel volumes. Current delivery times are 1-3 months.

Thank you for your patience at this difficult time.

Returns
Please order carefully as we do not offer returns or exchanges if you change your mind. However, we are happy to exchange or provide a full refund (including shipping) if your product is faulty.

Copyright & Intellectual Property Policy

Your use of this site and its content does not give you any rights in relation to any designs, trademarks, copyright and all other intellectual property and material rights relating to It's In The Bag Designs products and any other items and images on this site.

All other third party trademarks, designs, and related intellectual property rights mentioned or displayed on this site are protected by intellectual property laws. You are only permitted to use the items as authorized in writing by It's In The Bag Designs director Rebecca Jarvis or their representative. Any reproduction or redistribution of items is strictly prohibited.